{"id":4990,"date":"2017-01-24T11:44:55","date_gmt":"2017-01-24T11:44:55","guid":{"rendered":"http:\/\/divulgaciondinamica.info\/promos\/?page_id=4990"},"modified":"2017-05-15T09:57:02","modified_gmt":"2017-05-15T09:57:02","slug":"curso-de-teleoperador-atencion-al-publico-y-marketing","status":"publish","type":"page","link":"https:\/\/divulgaciondinamica.info\/promos\/curso-de-teleoperador-atencion-al-publico-y-marketing\/","title":{"rendered":"Curso de Teleoperador: Atenci\u00f3n al p\u00fablico y Marketing"},"content":{"rendered":"

[vc_row css=\u00bb.vc_custom_1427804811471{margin-top: 25px !important;margin-bottom: 25px !important;}\u00bb][vc_column width=\u00bb2\/3″][vc_single_image image=\u00bb1573″ img_size=\u00bb661×82″][\/vc_column][vc_column width=\u00bb1\/3″][vc_column_text]<\/p>\n

<\/i> 618 20 04 80<\/h6>\n

promotora6@divulgaciondinamica.es<\/strong><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1489484355483{margin-top: 25px !important;margin-bottom: 15px !important;}\u00bb][vc_column][vc_custom_heading text=\u00bbCurso Online
\n\u00bb font_container=\u00bbtag:p|font_size:32|text_align:center|color:%2330b3ad|line_height:1.1″ google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\u00bb css=\u00bb.vc_custom_1493723073517{margin-bottom: 15px !important;}\u00bb][vc_custom_heading text=\u00bbTeleoperador: Atenci\u00f3n al p\u00fablico y Marketing\u00bb font_container=\u00bbtag:h1|font_size:38|text_align:center|line_height:1.1″ google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb css=\u00bb.vc_custom_1494842127283{margin-bottom: 15px !important;}\u00bb][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\"Curso\"Curso<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1493811160395{margin-top: 20px !important;}\u00bb][vc_column][vc_custom_heading text=\u00bb\u00a1Realiza este CURSO y comienza a ser socio de divulgaci\u00f3n din\u00e1mica club!\u00bb font_container=\u00bbtag:h2|text_align:center|color:%2330b3ad|line_height:1.1″ google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb link=\u00bburl:https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSfrCIKoBZZVtqyCGeZj68Tj37uD3p_gqAyv3QnQJzmKXHpUTg%2Fviewform|title:Solicitud%20de%20informaci%C3%B3n|target:%20_blank\u00bb][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1427804437681{margin-top: 35px !important;margin-bottom: 35px !important;}\u00bb][vc_column width=\u00bb1\/4″][vc_single_image image=\u00bb6930″ img_size=\u00bb250×195″ alignment=\u00bbcenter\u00bb onclick=\u00bbcustom_link\u00bb img_link_target=\u00bb_blank\u00bb link=\u00bbhttps:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfrCIKoBZZVtqyCGeZj68Tj37uD3p_gqAyv3QnQJzmKXHpUTg\/viewform\u00bb][\/vc_column][vc_column width=\u00bb1\/4″][vc_single_image image=\u00bb6931″ img_size=\u00bb250×195″ alignment=\u00bbcenter\u00bb onclick=\u00bbcustom_link\u00bb img_link_target=\u00bb_blank\u00bb link=\u00bbhttps:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfrCIKoBZZVtqyCGeZj68Tj37uD3p_gqAyv3QnQJzmKXHpUTg\/viewform\u00bb][\/vc_column][vc_column width=\u00bb1\/4″][vc_single_image image=\u00bb6932″ img_size=\u00bb250×195″ alignment=\u00bbcenter\u00bb onclick=\u00bbcustom_link\u00bb img_link_target=\u00bb_blank\u00bb link=\u00bbhttps:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfrCIKoBZZVtqyCGeZj68Tj37uD3p_gqAyv3QnQJzmKXHpUTg\/viewform\u00bb][\/vc_column][vc_column width=\u00bb1\/4″][vc_single_image image=\u00bb6951″ img_size=\u00bb250×195″ alignment=\u00bbcenter\u00bb onclick=\u00bbcustom_link\u00bb img_link_target=\u00bb_blank\u00bb link=\u00bbhttps:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfrCIKoBZZVtqyCGeZj68Tj37uD3p_gqAyv3QnQJzmKXHpUTg\/viewform\u00bb][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1427805189823{margin-top: 35px !important;margin-bottom: 35px !important;}\u00bb][vc_column width=\u00bb1\/2″][vc_column_text css=\u00bb.vc_custom_1485259729559{margin-bottom: 30px !important;}\u00bb]<\/p>\n

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Presentaci\u00f3n del Curso:<\/h3>\n

 <\/p>\n

El telemarketing es uno de los sectores con m\u00e1s influencia en las ofertas de empleo actuales lo cual la posiciona en una de las profesiones m\u00e1s demandadas en la actualidad, creando profesionales para el \u00e1mbito comercial y de atenci\u00f3n al usuario.<\/p>\n

El desarrollo de t\u00e9cnicas y actitudes hacia la venta y la atenci\u00f3n telef\u00f3nica a trav\u00e9s del telemarketing facilita la gesti\u00f3n de clientes usando los principios de la comunicaci\u00f3n y otras teor\u00edas y m\u00e9todos adaptados a la venta y atenci\u00f3n al cliente. Trabajar los nuevos modelos de marketing as\u00ed como las nuevas tendencias de comunicaci\u00f3n persuasiva potencia las posibilidades de \u00e9xito en la venta telef\u00f3nica y la retenci\u00f3n de clientes.<\/p>\n

Divulgaci\u00f3n Din\u00e1mica presenta el curso de \u00abTeleoperador\/a: Atenci\u00f3n al P\u00fablico y Marketing\u00bb,\u00a0 que\u00a0 est\u00e1 dirigido a todo aquel que est\u00e9 interesado en el sector del comercio y del marketing para ofrecerle una nueva v\u00eda de venta y atenci\u00f3n al cliente.
\n\"diploma-digital\"<\/p>\n

\n<\/div>\n

[\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/2″][vc_column_text]<\/p>\n

\n

Temario del M\u00e1ster:<\/h3>\n

 <\/p>\n

\n
\n

1. CARACTER\u00cdSTICAS PRINCIPALES DEL TELEMARKETING<\/strong><\/p>\n

1.1 El Marketing
\n1.2 El telemarketing. Caracter\u00edsticas principales y diferenciadoras de otros tipos de contacto con los potenciales clientes.<\/p>\n

2. COMUNICACI\u00d3N PERSUASIVA EN LA VENTA<\/strong><\/p>\n

2.1 Comunicaci\u00f3n
\n2.2 Tipos de comunicaci\u00f3n
\n2.3 Barreras de la comunicaci\u00f3n
\n2.4 La Comunicaci\u00f3n Persuasiva<\/p>\n

3. TEORIAS Y T\u00c9CNICAS APLICADAS A LA ATENCI\u00d3N Y VENTA<\/strong><\/p>\n

3.1 Qu\u00e9 significa Atender y qu\u00e9 significa Vender
\n3.2 Proceso de decisi\u00f3n de compra
\n3.3 El PNL y la Atenci\u00f3n y venta telef\u00f3nica
\n3.4 Neuromarketing y El Cerebro reptiliano
\n3.5 Coaching de oratoria
\n3.6 Inteligencia emocional y t\u00e9cnicas de venta<\/p>\n

4. EL OPERADOR. ATENCI\u00d3N TELEF\u00d3NICA Y PROCESOS DE VENTA<\/strong><\/p>\n

4.1 La Atenci\u00f3n al cliente
\n4.2 Proceso de venta
\n4.3 Sondeo. Las preguntas
\n4.4 El cierre
\n4.5 El puesto de trabajo<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1493975931184{margin-top: 20px !important;margin-bottom: 55px !important;}\u00bb][vc_column][vc_column_text]<\/p>\n

M\u00c1S INFORMACI\u00d3N<\/a><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1493973493199{margin-top: 35px !important;margin-bottom: 55px !important;}\u00bb][vc_column][vc_custom_heading text=\u00bbDisfrutar\u00e1s de todas estas ventajas:\u00bb font_container=\u00bbtag:h2|text_align:center|line_height:1.1″ google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1493724619283{margin-top: 35px !important;margin-bottom: 35px !important;}\u00bb][vc_column width=\u00bb1\/3″][vc_row_inner][vc_column_inner][vc_icon icon_fontawesome=\u00bbfa fa-book\u00bb color=\u00bbcustom\u00bb align=\u00bbcenter\u00bb custom_color=\u00bb#30b3ad\u00bb css=\u00bb.vc_custom_1493976758922{margin-bottom: 10px !important;}\u00bb][vc_custom_heading text=\u00bbFormaci\u00f3n Total\u00bb font_container=\u00bbtag:h3|font_size:22|text_align:center\u00bb google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00bb css=\u00bb.vc_custom_1493976698186{margin-bottom: 10px !important;}\u00bb][vc_column_text]<\/p>\n

Podr\u00e1s realizar toda la formaci\u00f3n que necesites y obtener todas las certificaciones necesarias para ampliar tu perfil profesional.<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\u00bb1\/3″][vc_row_inner][vc_column_inner][vc_icon icon_fontawesome=\u00bbfa fa-plus\u00bb color=\u00bbcustom\u00bb align=\u00bbcenter\u00bb custom_color=\u00bb#30b3ad\u00bb css=\u00bb.vc_custom_1493976961645{margin-bottom: 10px !important;}\u00bb][vc_custom_heading text=\u00bbM\u00e1s cursos y seminarios\u00bb font_container=\u00bbtag:h3|font_size:22|text_align:center\u00bb google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00bb css=\u00bb.vc_custom_1493976704354{margin-bottom: 10px !important;}\u00bb][vc_column_text]<\/p>\n

Estar\u00e1s informado en todo momento de los nuevos cursos y seminarios que se organicen y podr\u00e1s realizarlos\u00a0sin coste adicional y obteniendo diplomas por todos ellos.<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\u00bb1\/3″][vc_row_inner][vc_column_inner][vc_icon icon_fontawesome=\u00bbfa fa-users\u00bb color=\u00bbcustom\u00bb align=\u00bbcenter\u00bb custom_color=\u00bb#30b3ad\u00bb css=\u00bb.vc_custom_1493976770226{margin-bottom: 10px !important;}\u00bb][vc_custom_heading text=\u00bbAsesor\/a personalizado\u00bb font_container=\u00bbtag:h2|font_size:22|text_align:center\u00bb google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00bb css=\u00bb.vc_custom_1493976712994{margin-bottom: 10px !important;}\u00bb][vc_column_text]<\/p>\n

\n
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Tendr\u00e1s la seguridad de estar respaldado por una asesora que se ocupara personalmente de tu expediente y te orientar\u00e1 para obtener los m\u00e1ximos resultados.<\/p>\n<\/div>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1427806970509{margin-top: 35px !important;margin-bottom: 35px !important;}\u00bb][vc_column width=\u00bb1\/3″][vc_row_inner][vc_column_inner][vc_icon icon_fontawesome=\u00bbfa fa-pencil\u00bb color=\u00bbcustom\u00bb align=\u00bbcenter\u00bb custom_color=\u00bb#30b3ad\u00bb css=\u00bb.vc_custom_1493976774137{margin-bottom: 10px !important;}\u00bb][vc_custom_heading text=\u00bbBiblioteca digital\u00bb font_container=\u00bbtag:h2|font_size:22|text_align:center\u00bb google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00bb css=\u00bb.vc_custom_1493976720835{margin-bottom: 10px !important;}\u00bb][vc_column_text]<\/p>\n

Podr\u00e1s escribir art\u00edculos y contar tus experiencias profesionales en nuestra biblioteca digital, difundi\u00e9ndose tus publicaciones a miles de personas, en tres idiomas, ingl\u00e9s, espa\u00f1ol e italiano; recibiendo acreditaci\u00f3n de todo ello.<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\u00bb1\/3″][vc_row_inner][vc_column_inner][vc_icon type=\u00bbentypo\u00bb icon_entypo=\u00bbentypo-icon entypo-icon-vcard\u00bb color=\u00bbcustom\u00bb align=\u00bbcenter\u00bb custom_color=\u00bb#30b3ad\u00bb css=\u00bb.vc_custom_1493976779348{margin-bottom: 10px !important;}\u00bb][vc_custom_heading text=\u00bbCertificaci\u00f3n de experiencia\u00bb font_container=\u00bbtag:h2|font_size:22|text_align:center\u00bb google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00bb css=\u00bb.vc_custom_1493976726497{margin-bottom: 10px !important;}\u00bb][vc_column_text]<\/p>\n

Podr\u00e1s certificar tu experiencia profesional, que no tenga acreditaci\u00f3n, a trav\u00e9s de nuestro programa certificaci\u00f3n de experiencia adaptado a tus necesidades.<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\u00bb1\/3″][vc_row_inner][vc_column_inner width=\u00bb1\/6″][\/vc_column_inner][vc_column_inner width=\u00bb5\/6″][vc_icon icon_fontawesome=\u00bbfa fa-globe\u00bb color=\u00bbcustom\u00bb align=\u00bbcenter\u00bb custom_color=\u00bb#30b3ad\u00bb css=\u00bb.vc_custom_1493976783441{margin-bottom: 10px !important;}\u00bb][vc_custom_heading text=\u00bbCompromiso social\u00bb font_container=\u00bbtag:h3|font_size:22|text_align:center\u00bb google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00bb css=\u00bb.vc_custom_1493976741914{margin-bottom: 10px !important;}\u00bb][vc_column_text]<\/p>\n

Participar\u00e1s en campa\u00f1as de solidaridad en la India y contribuir\u00e1s a la construcci\u00f3n de escuelas y programas de ayuda educativa a los m\u00e1s necesitados de la mano de la FUNDACI\u00d3N VICENTE FERRER.<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1427806970509{margin-top: 35px !important;margin-bottom: 35px !important;}\u00bb][vc_column][vc_column_text]<\/p>\n

M\u00c1S INFORMACI\u00d3N<\/a><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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