                                                                                                                                                                                        {"id":3250,"date":"2016-07-05T09:49:14","date_gmt":"2016-07-05T09:49:14","guid":{"rendered":"http:\/\/divulgaciondinamica.info\/promos\/?page_id=3250"},"modified":"2018-04-25T07:45:15","modified_gmt":"2018-04-25T07:45:15","slug":"master-en-resolucion-de-conflictos","status":"publish","type":"page","link":"https:\/\/divulgaciondinamica.info\/promos\/master-en-resolucion-de-conflictos\/","title":{"rendered":"M\u00e1ster en Resoluci\u00f3n de Conflictos"},"content":{"rendered":"<p>[vc_row css=\u00bb.vc_custom_1427804811471{margin-top: 25px !important;margin-bottom: 25px !important;}\u00bb][vc_column width=\u00bb2\/3&#8243;][vc_single_image image=\u00bb1573&#8243; img_size=\u00bb661&#215;82&#8243;][\/vc_column][vc_column width=\u00bb1\/3&#8243;][vc_custom_heading text=\u00bbInf\u00f3rmate: 620 77 31 43&#8243; font_container=\u00bbtag:p|font_size:16|text_align:right|color:%2315b551&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00bb][vc_row_inner css=\u00bb.vc_custom_1507894679589{margin-top: -5px !important;}\u00bb][vc_column_inner][vc_column_text]<a class=\"whatsapp_9\" target=\"_blank\" href=\"https:\/\/web.whatsapp.com\/send?l=es&phone=34620773143 \"><div class=\"whatsapp_9 whatsapp shortcode right\" style=\"background-color: #25d366\"><span class=\"whatsapp_9\"style=\"background-color: #25d366\"><i class=\"whatsapp_9 whatsapp-icon\" style=\"padding-right:0px!important;\"><\/i> Abrir Whatsapp<\/span><\/div><\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_custom_heading text=\u00bbpromotora1@divulgaciondinamica.es\u00bb font_container=\u00bbtag:p|font_size:15|text_align:right|color:%237c7c7c\u00bb google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00bb link=\u00bburl:mailto%3Apromotora1%40divulgaciondinamica.es||\u00bb css=\u00bb.vc_custom_1508140005834{margin-top: 10px !important;}\u00bb][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1519977404924{margin-top: 25px !important;margin-bottom: 5px !important;}\u00bb][vc_column][vc_custom_heading text=\u00bbM\u00e1ster Online\u00bb font_container=\u00bbtag:h2|font_size:32|text_align:center|color:%230a7aba|line_height:1.1&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\u00bb css=\u00bb.vc_custom_1489567559308{margin-bottom: 5px !important;}\u00bb][vc_custom_heading text=\u00bbResoluci\u00f3n de Conflictos\u00bb font_container=\u00bbtag:h2|font_size:44|text_align:center|color:%230a7aba|line_height:1.1&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb css=\u00bb.vc_custom_1489567567342{margin-bottom: 15px !important;}\u00bb][vc_single_image image=\u00bb10806&#8243; img_size=\u00bbfull\u00bb alignment=\u00bbcenter\u00bb css_animation=\u00bbfadeInUp\u00bb][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1519977412101{margin-top: 5px !important;margin-right: 0px !important;margin-bottom: 15px !important;}\u00bb][vc_column width=\u00bb1\/4&#8243;][vc_row_inner css=\u00bb.vc_custom_1489423995390{margin-top: 2px !important;margin-right: 2px !important;margin-bottom: 2px !important;margin-left: 2px !important;padding-top: 10px !important;padding-right: 5px !important;padding-bottom: 20px !important;padding-left: 5px !important;background-color: #efefef !important;}\u00bb][vc_column_inner][vc_icon icon_fontawesome=\u00bbfa fa-laptop\u00bb color=\u00bbsky\u00bb size=\u00bblg\u00bb align=\u00bbcenter\u00bb css_animation=\u00bbbottom-to-top\u00bb css=\u00bb.vc_custom_1489423953746{margin-bottom: 10px !important;}\u00bb][vc_custom_heading text=\u00bbModalidad:\u00bb font_container=\u00bbtag:h2|font_size:18|text_align:center|color:%230a7aba|line_height:1.2&#8243; 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google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb css=\u00bb.vc_custom_1489423557331{margin-bottom: 5px !important;}\u00bb][vc_custom_heading text=\u00bb15 \/ mayo \/ 2018&#8243; font_container=\u00bbtag:h2|font_size:16|text_align:center|color:%230a7aba|line_height:1.2&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\u00bb1\/4&#8243;][vc_row_inner css=\u00bb.vc_custom_1489424009765{margin-top: 2px !important;margin-right: 2px !important;margin-bottom: 2px !important;margin-left: 2px !important;padding-top: 10px !important;padding-right: 5px !important;padding-bottom: 20px !important;padding-left: 5px !important;background-color: #efefef !important;}\u00bb][vc_column_inner][vc_icon icon_fontawesome=\u00bbfa fa-graduation-cap\u00bb color=\u00bbsky\u00bb size=\u00bblg\u00bb align=\u00bbcenter\u00bb css_animation=\u00bbbottom-to-top\u00bb css=\u00bb.vc_custom_1489423967355{margin-bottom: 10px !important;}\u00bb][vc_custom_heading text=\u00bbTasas Administrativas:\u00bb font_container=\u00bbtag:h2|font_size:18|text_align:center|color:%230a7aba|line_height:1.2&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb css=\u00bb.vc_custom_1489423561127{margin-bottom: 5px !important;}\u00bb][vc_custom_heading text=\u00bbPaga s\u00f3lo 72\u20ac\u00bb font_container=\u00bbtag:h2|font_size:16|text_align:center|color:%230a7aba|line_height:1.2&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" class=\"alignleft wp-image-10949 size-full\" src=\"https:\/\/divulgaciondinamica.info\/promos\/wp-content\/uploads\/2018\/03\/master-en-resolucion-de-conflictos.jpg\" alt=\"\" width=\"643\" height=\"434\" srcset=\"https:\/\/divulgaciondinamica.info\/promos\/wp-content\/uploads\/2018\/03\/master-en-resolucion-de-conflictos.jpg 643w, https:\/\/divulgaciondinamica.info\/promos\/wp-content\/uploads\/2018\/03\/master-en-resolucion-de-conflictos-300x202.jpg 300w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><iframe style=\"border: 0px solid grey;\" src=\"https:\/\/secretaria.divulgaciondinamica.es\/alumnos\/iframe\/1393\/\" width=\"417\" height=\"434\" scrolling=\"auto\"><\/iframe>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1427804437681{margin-top: 35px !important;margin-bottom: 35px !important;}\u00bb][vc_column width=\u00bb1\/4&#8243;][vc_single_image image=\u00bb5876&#8243; img_size=\u00bb250&#215;195&#8243; alignment=\u00bbcenter\u00bb][\/vc_column][vc_column width=\u00bb1\/4&#8243;][vc_single_image image=\u00bb5877&#8243; img_size=\u00bb250&#215;195&#8243; alignment=\u00bbcenter\u00bb][\/vc_column][vc_column width=\u00bb1\/4&#8243;][vc_single_image image=\u00bb5878&#8243; img_size=\u00bb250&#215;195&#8243; alignment=\u00bbcenter\u00bb][\/vc_column][vc_column width=\u00bb1\/4&#8243;][vc_single_image image=\u00bb10182&#8243; img_size=\u00bb250&#215;195&#8243; alignment=\u00bbcenter\u00bb][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1427805189823{margin-top: 35px !important;margin-bottom: 35px !important;}\u00bb][vc_column width=\u00bb1\/2&#8243;][vc_custom_heading text=\u00bbPresentaci\u00f3n del M\u00e1ster:\u00bb font_container=\u00bbtag:h2|font_size:26|text_align:left|color:%230a7aba|line_height:1.2&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb css=\u00bb.vc_custom_1489567669765{margin-bottom: 45px !important;}\u00bb][vc_video link=\u00bbhttps:\/\/youtu.be\/8cfnwrCo0vM\u00bb][vc_column_text]<\/p>\n<div align=\"left\"><span style=\"color: #e00404;\"><strong><br \/>\nSuscr\u00edbete a nuestro Canal:<\/strong><\/span><br \/>\n<script src=\"https:\/\/apis.google.com\/js\/platform.js\"><\/script><\/div>\n<div class=\"g-ytsubscribe\" data-channelid=\"UCJX_FvMl6T75hzehF5abzjw\" data-layout=\"full\" data-count=\"default\"><\/div>\n<p>[\/vc_column_text][vc_column_text css=\u00bb.vc_custom_1524642241404{margin-bottom: 30px !important;}\u00bb]<\/p>\n<div id=\"stcpDiv\">\n<p>La forma m\u00e1s com\u00fan y habitual de resolver los conflictos es a trav\u00e9s de los tribunales de justicia y, sin embargo, existen v\u00edas alternativas a la funci\u00f3n judicial que, por su eficacia en tiempo, costes econ\u00f3micos y menor desgaste emocional de las partes se encuentran actualmente en alza.<\/p>\n<p>Uno de estos m\u00e9todos es la Mediaci\u00f3n. Consiste en un proceso voluntario, flexible y participativo de resoluci\u00f3n pac\u00edfica de conflictos, en el que dos partes enfrentadas recurren voluntariamente a una tercera persona imparcial, el mediador, para llegar a un acuerdo satisfactorio.<\/p>\n<p>El m\u00e1ster que presentamos, M\u00e1ster en Resoluci\u00f3n de Conflictos ofrece formaci\u00f3n sobre las fases, modelos, t\u00e9cnicas y estrategias gen\u00e9ricas de este medio de resoluci\u00f3n extrajudicial de conflictos incidiendo de manera espec\u00edfica en aquellos \u00e1mbitos de actuaci\u00f3n profesional de la mediaci\u00f3n en los que se ha constatado que este m\u00e9todo de resoluci\u00f3n y prevenci\u00f3n puede ser aplicado con \u00e9xito.<\/p>\n<p><span style=\"color: #cccccc;\">&#8211;<\/span><br \/>\n<span style=\"color: #0a7aba;\"><i class=\"fa fa-calendar-check-o\"><\/i> <strong>DURACI\u00d3N:<\/strong><\/span><br \/>\n6 meses (400 horas) desde el <strong>15 de mayo al 15 de noviembre de 2018.<\/strong><br \/>\n<span style=\"color: #cccccc;\">&#8211;<\/span><strong><br \/>\n<span style=\"color: #0a7aba;\"><i class=\"fa fa-laptop\"><\/i> FORMATO:<\/span><\/strong><br \/>\nPlataforma online 24h a tu disposici\u00f3n. Aprende a tu ritmo, sin fechas fijas de examen, por lo que puedes realizar el curso completamente a tu ritmo. El \u00fanico requisito es que termines el curso y los ex\u00e1menes <strong>antes del 15 de noviembre.<\/strong><br \/>\n<span style=\"color: #cccccc;\">&#8211;<\/span><strong><br \/>\n<\/strong><span style=\"color: #0a7aba;\"><i class=\"fa fa-mouse-pointer\"><\/i> <strong>METODOLOG\u00cdA:<\/strong><\/span><br \/>\nTodo lo que necesitar\u00e1s para completar el curso est\u00e1 disponible en nuestra Plataforma online. El curso tiene <strong>8 m\u00f3dulos<\/strong> y el material est\u00e1 disponible en formato PDF para descargar, estudiar e imprimir si lo deseas. Nuestro material es din\u00e1mico y variado e incluye recursos audiovisuales, enlaces a informaci\u00f3n complementaria, hechos interesantes, ejemplos pr\u00e1cticos y herramientas de b\u00fasqueda. Tendr\u00e1s acceso a un foro online con un equipo tutorial a tu disposici\u00f3n para cualquier pregunta.<br \/>\n<span style=\"color: #cccccc;\">&#8211;<\/span><br \/>\n<span style=\"color: #0a7aba;\"><i class=\"fa fa-flag\"><\/i> <strong>EX\u00c1MENES:<\/strong><\/span><br \/>\nHay un <strong>examen al final de cada m\u00f3dulo<\/strong> (entre 10 y 20 preguntas cada uno) y<strong> tendr\u00e1s 3 intentos<\/strong> para aprobar tu examen. Tambi\u00e9n hay un <strong>examen final<\/strong> (entre 30 y 40 preguntas) las cuales cubre temas de todo el curso y <strong>debe aprobarse en el primer intento<\/strong>. Todas las preguntas del examen son de opci\u00f3n m\u00faltiple, verdadero \/ falso o coincidente.<br \/>\n<span style=\"color: #cccccc;\">&#8211;<\/span><br \/>\n<span style=\"color: #0a7aba;\"><i class=\"fa fa-graduation-cap\"><\/i> <strong>CERTIFICADO:<\/strong><\/span><br \/>\nUna vez que haya superado con \u00e9xito todos los ex\u00e1menes, su certificado <strong>se enviar\u00e1 autom\u00e1ticamente a la direcci\u00f3n email que utiliz\u00f3 para registrarse dentro de los 10 d\u00edas h\u00e1biles posteriores a la fecha oficial de finalizaci\u00f3n del Curso.<\/strong><br \/>\n<span style=\"color: #cccccc;\">&#8211;<\/span><strong><br \/>\n<span style=\"color: #0a7aba;\"><i class=\"fa fa-check\"><\/i> VALIDEZ:<\/span><\/strong><br \/>\nNuestros certificados est\u00e1n<strong> certificados por nuestra empresa y visados por la ANCED (Asociaci\u00f3n Nacional de Centros Elearning y Distancia)<\/strong> y est\u00e1n garantizados por el Sistema de Gesti\u00f3n de Calidad <strong>ISO 9001:2008<\/strong>. Este certificado est\u00e1 <strong>firmado y sellado digitalmente<\/strong> y, adem\u00e1s, cuenta con un <strong>c\u00f3digo de verificaci\u00f3n \u00fanico,<\/strong> con el que cualquier persona o empresa puede verificar la validez del certificado. Divulgaci\u00f3n Din\u00e1mica est\u00e1 incluida en el <strong>Registro de Transparencia de la Uni\u00f3n Europea<\/strong>.<br \/>\n<span style=\"color: #cccccc;\">&#8211;<\/span><br \/>\n<span style=\"color: #0a7aba;\"><i class=\"fa fa-tag\"><\/i> <strong>TASAS ADMINISTRATIVAS:<\/strong><\/span><br \/>\nHay un <strong>pago \u00fanico de 72\u20ac<\/strong> que cubre los costos asociados con la gesti\u00f3n y emisi\u00f3n del certificado, Plataforma de Formaci\u00f3n y servicio de Tutor Personal.<br \/>\n<img loading=\"lazy\" class=\"alignleft size-full wp-image-53\" src=\"http:\/\/divulgaciondinamica.info\/promos\/wp-content\/uploads\/2015\/03\/diploma-digital1.png\" alt=\"diploma-digital\" width=\"479\" height=\"322\" srcset=\"https:\/\/divulgaciondinamica.info\/promos\/wp-content\/uploads\/2015\/03\/diploma-digital1.png 479w, https:\/\/divulgaciondinamica.info\/promos\/wp-content\/uploads\/2015\/03\/diploma-digital1-300x202.png 300w\" sizes=\"(max-width: 479px) 100vw, 479px\" \/><\/p>\n<p style=\"text-align: left;\" align=\"justify\">\n<\/div>\n<p>&nbsp;<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/2&#8243;][vc_custom_heading text=\u00bbTemario del M\u00e1ster:\u00bb font_container=\u00bbtag:h2|font_size:26|text_align:left|color:%230a7aba|line_height:1.2&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb css=\u00bb.vc_custom_1489567675406{margin-bottom: 45px !important;}\u00bb][vc_column_text]<\/p>\n<div id=\"stcpDiv\">\n<div id=\"stcpDiv\">\n<p><strong>1. RESOLUCI\u00d3N DEL CONFLICTOS: LA MEDIACI\u00d3N<\/strong><\/p>\n<p>1.1 Los conflictos<br \/>\n1.1.1 Conceptos y definici\u00f3n del conflicto<br \/>\n1.1.2 Teor\u00edas psicol\u00f3gicas que explican el conflicto<br \/>\n1.1.3 Clasificaci\u00f3n o tipos de conflictos<br \/>\n1.1.4 Din\u00e1mica del conflicto<br \/>\n1.1.5 Estructura del conflicto<br \/>\n1.2 M\u00e9todos alternativos de resoluci\u00f3n de conflictos<br \/>\n1.3 La mediaci\u00f3n<br \/>\n1.3.1 Principios b\u00e1sicos de la mediaci\u00f3n<br \/>\n1.3.2 Modelos de mediaci\u00f3n<\/p>\n<p><strong>2. MEDIACI\u00d3N: ESTRATEGIAS Y T\u00c9CNICAS DE COMUNICACI\u00d3N<\/strong><\/p>\n<p>2.1 Estrategias y t\u00e9cnicas de mediaci\u00f3n<br \/>\n2.1.1 Estrategias de mediaci\u00f3n seg\u00fan modelos<br \/>\n\u2013 El modelo tradicional-lineal (Escuela de Harvard)<br \/>\n\u2013 El modelo transformativo (Bush y Folger)<br \/>\n\u2013 El modelo circular- narrativo (Sara-Cobb)<br \/>\n\u2013 Modelo de elecci\u00f3n de estrategias (Carnevale)<br \/>\n\u2013 Modelo de Kressell y Pruitt<br \/>\n\u2013 Modelo t\u00f3pico (Bandieri)<br \/>\n\u2013 Modelo estrat\u00e9gico (Calcaterra)<br \/>\n\u2013 Modelo ecosist\u00e9mico (Parkinson)<br \/>\n\u2013 Modelo integrador (Falc\u00f3n Caro)<br \/>\n2.2 T\u00e9cnicas<br \/>\n2.2.1 T\u00e9cnicas de comunicaci\u00f3n<br \/>\n2.2.1.1 Leyes b\u00e1sicas de la comunicaci\u00f3n<br \/>\n2.2.1.2 La escucha activa<br \/>\n2.2.1.3 Dar y recibir feedback<br \/>\n2.2.1.4 La comunicaci\u00f3n no verbal<br \/>\n\u2013 Movimiento del cuerpo o comportamiento kin\u00e9sico<br \/>\n\u2013 Paralenguaje<br \/>\n\u2013 Proxemia<\/p>\n<p><strong>3. MEDIACI\u00d3N: T\u00c9CNICAS INTERROGATIVAS Y T\u00c9CNICAS DE NEGOCIACI\u00d3N<\/strong><\/p>\n<p>3.1 T\u00e9cnicas interrogativas: preguntas<br \/>\n3.1.1 Tipos de Preguntas<br \/>\n3.1.1.1 Seg\u00fan su construcci\u00f3n<br \/>\n3.1.1.2 Seg\u00fan su intencionalidad<br \/>\n3.1.1.3 Etapas de la mediaci\u00f3n y tipolog\u00eda de preguntas<br \/>\n3.2 El papel de las emociones y los sentimientos en la mediaci\u00f3n: t\u00e9cnicas y sugerencias para controlar la ira<br \/>\n3.2.1 Las emociones de la persona mediadora<br \/>\n3.3 Negociaci\u00f3n<br \/>\n3.1 Estilos de negociaci\u00f3n<br \/>\n3.2 Diferencias culturales y Estilos de negociaci\u00f3n<br \/>\n3.3 T\u00e9cnicas de negociaci\u00f3n<br \/>\nANEXO : An\u00e1lisis de conflictos<\/p>\n<p><strong>4. EVALUACI\u00d3N: MEJORA DE LOS PROCESOS DE MEDIACI\u00d3N<\/strong><\/p>\n<p>4.1. Evaluaci\u00f3n de la mediaci\u00f3n<br \/>\n4.1.1. Momentos de la evaluaci\u00f3n<br \/>\n4.1.2. Dise\u00f1o de evaluaciones<br \/>\n4.1.3. Procedimientos b\u00e1sicos para recoger informaci\u00f3n<br \/>\n\u2013 T\u00e9cnicas observacionales<br \/>\n\u2013 Entrevista<br \/>\n\u2013 Encuestas-cuestionarios<br \/>\n4.2. La evaluaci\u00f3n de la mediaci\u00f3n: aplicaci\u00f3n pr\u00e1ctica<br \/>\n4.2.1. Tipos de evaluaci\u00f3n seg\u00fan \u00e1mbitos de la mediaci\u00f3n<br \/>\n4.2.2. Aspectos generales de la evaluaci\u00f3n en los procesos de mediaci\u00f3n<br \/>\n4.2.3. Criterios evaluativos para las diferentes fases del proceso de mediaci\u00f3n<br \/>\n4.2.4. El informe de evaluaci\u00f3n<br \/>\n4.3. Eficacia de la mediaci\u00f3n<br \/>\n\u2013 Anexo 1 Cuestionario para la evaluaci\u00f3n inicial<br \/>\n\u2013 Anexo 2 Cuestionario de autoevaluaci\u00f3n inicial para las partes<br \/>\n\u2013 Anexo 3 Gu\u00eda para el an\u00e1lisis y evaluaci\u00f3n del proceso de mediaci\u00f3n<br \/>\n\u2013 Anexo 4 Cuestionario de evaluaci\u00f3n del proceso de mediaci\u00f3n<br \/>\n\u2013 Anexo 5 Evaluaci\u00f3n de un servicio de mediaci\u00f3n educativa<br \/>\n\u2013 Anexo 6 Cuestionario Institucional de evaluaci\u00f3n del proceso<\/p>\n<p><strong>5. CASOS PR\u00c1CTICOS EN MEDIACI\u00d3N<\/strong><\/p>\n<p><strong>6. MEDIACI\u00d3N FAMILIAR<\/strong><\/p>\n<p>6.1. La mediaci\u00f3n familiar<br \/>\n6. 1.1. La mediaci\u00f3n familiar en los procesos de ruptura<br \/>\n6. 1. 2. Mediaci\u00f3n intergeneracional<br \/>\nMediaci\u00f3n intergeneracional descendiente<br \/>\nMediaci\u00f3n intergeneracional ascendente<br \/>\n6. 1.3. La mediaci\u00f3n familiar en casos de adopci\u00f3n<\/p>\n<p><strong>7. MEDIACI\u00d3N ESCOLAR<\/strong><\/p>\n<p>7.1. M\u00e9todos de resoluci\u00f3n de conflictos en el \u00e1mbito escolar<br \/>\n7.1.1. La mediaci\u00f3n en el \u00e1mbito educativo<br \/>\n7.2. Implantaci\u00f3n de un servicio de mediaci\u00f3n entre iguales<br \/>\n7.3. La mediaci\u00f3n informal en los contextos educativos<br \/>\n7.3.1. Las asambleas de aula: herramienta educativa esencial para una cultura de paz<br \/>\n7.3.2. Las entrevistas educativas<br \/>\n7.3.3. El contrato<\/p>\n<p><strong>8. MEDIACI\u00d3N COMUNITARIA<\/strong><\/p>\n<p>8.1. Mediaci\u00f3n comunitaria<br \/>\n8.1.1. Objetivos de la mediaci\u00f3n comunitaria<br \/>\n8.1.2. Funciones de la mediaci\u00f3n comunitaria<br \/>\n8.1.3. Condiciones de efectividad de la mediaci\u00f3n comunitaria<br \/>\n8.2. Mediaci\u00f3n comunitaria y Justicia restaurativa<br \/>\n8.2.1. 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