{"id":10679,"date":"2018-02-15T12:53:38","date_gmt":"2018-02-15T12:53:38","guid":{"rendered":"https:\/\/divulgaciondinamica.info\/promos\/?page_id=10679"},"modified":"2018-03-02T12:36:31","modified_gmt":"2018-03-02T12:36:31","slug":"curso-la-mediacion-la-resolucion-conflictos-ddf","status":"publish","type":"page","link":"https:\/\/divulgaciondinamica.info\/promos\/curso-la-mediacion-la-resolucion-conflictos-ddf\/","title":{"rendered":"Curso La Mediaci\u00f3n en la Resoluci\u00f3n de Conflictos ddf"},"content":{"rendered":"<p>[vc_row css=\u00bb.vc_custom_1427804811471{margin-top: 25px !important;margin-bottom: 25px !important;}\u00bb][vc_column width=\u00bb2\/3&#8243;][vc_single_image image=\u00bb1573&#8243; img_size=\u00bb661&#215;82&#8243;][\/vc_column][vc_column width=\u00bb1\/3&#8243;][vc_custom_heading text=\u00bbInf\u00f3rmate: 609 11 39 00&#8243; font_container=\u00bbtag:p|font_size:16|text_align:right|color:%2315b551&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00bb][vc_row_inner css=\u00bb.vc_custom_1507894679589{margin-top: -5px !important;}\u00bb][vc_column_inner][vc_column_text]<a class=\"whatsapp_12\" target=\"_blank\" href=\"https:\/\/web.whatsapp.com\/send?l=es&phone=34609113900\"><div class=\"whatsapp_12 whatsapp shortcode right\" style=\"background-color: #25d366\"><span class=\"whatsapp_12\"style=\"background-color: #25d366\"><i class=\"whatsapp_12 whatsapp-icon\" style=\"padding-right:0px!important;\"><\/i> Abrir Whatsapp<\/span><\/div><\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_custom_heading text=\u00bbpromotora16@divulgaciondinamica.es\u00bb font_container=\u00bbtag:p|font_size:15|text_align:right|color:%237c7c7c\u00bb google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00bb link=\u00bburl:mailto%3Apromotora12%40divulgaciondinamica.es||\u00bb css=\u00bb.vc_custom_1513687247969{margin-top: 10px !important;}\u00bb][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1489484355483{margin-top: 25px !important;margin-bottom: 15px !important;}\u00bb][vc_column][vc_custom_heading text=\u00bbCurso Online\u00bb font_container=\u00bbtag:h2|font_size:32|text_align:center|color:%230a7aba|line_height:1.1&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\u00bb css=\u00bb.vc_custom_1517560336185{margin-bottom: 5px !important;}\u00bb][vc_custom_heading text=\u00bbLa Mediaci\u00f3n en la Resoluci\u00f3n de Conflictos\u00bb font_container=\u00bbtag:h2|font_size:44|text_align:center|color:%230a7aba|line_height:1.1&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb css=\u00bb.vc_custom_1517561088492{margin-bottom: 15px !important;}\u00bb][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1489484355483{margin-top: 25px !important;margin-bottom: 15px !important;}\u00bb][vc_column][vc_single_image image=\u00bb10422&#8243; img_size=\u00bbfull\u00bb alignment=\u00bbcenter\u00bb css_animation=\u00bbbottom-to-top\u00bb][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1489484502411{margin-top: 25px !important;margin-right: 0px !important;margin-bottom: 15px !important;}\u00bb][vc_column width=\u00bb1\/4&#8243;][vc_row_inner css=\u00bb.vc_custom_1489423995390{margin-top: 2px !important;margin-right: 2px !important;margin-bottom: 2px !important;margin-left: 2px !important;padding-top: 10px !important;padding-right: 5px !important;padding-bottom: 20px !important;padding-left: 5px !important;background-color: #efefef !important;}\u00bb][vc_column_inner][vc_icon icon_fontawesome=\u00bbfa fa-laptop\u00bb color=\u00bbsky\u00bb size=\u00bblg\u00bb align=\u00bbcenter\u00bb css_animation=\u00bbbottom-to-top\u00bb css=\u00bb.vc_custom_1489423953746{margin-bottom: 10px !important;}\u00bb][vc_custom_heading text=\u00bbModalidad:\u00bb font_container=\u00bbtag:h2|font_size:18|text_align:center|color:%230a7aba|line_height:1.2&#8243; 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google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb css=\u00bb.vc_custom_1489423557331{margin-bottom: 5px !important;}\u00bb][vc_custom_heading text=\u00bb15 \/ marzo \/ 2018&#8243; font_container=\u00bbtag:h2|font_size:16|text_align:center|color:%230a7aba|line_height:1.2&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\u00bb1\/4&#8243;][vc_row_inner css=\u00bb.vc_custom_1489424009765{margin-top: 2px !important;margin-right: 2px !important;margin-bottom: 2px !important;margin-left: 2px !important;padding-top: 10px !important;padding-right: 5px !important;padding-bottom: 20px !important;padding-left: 5px !important;background-color: #efefef !important;}\u00bb][vc_column_inner][vc_icon icon_fontawesome=\u00bbfa fa-graduation-cap\u00bb color=\u00bbsky\u00bb size=\u00bblg\u00bb align=\u00bbcenter\u00bb css_animation=\u00bbbottom-to-top\u00bb css=\u00bb.vc_custom_1489423967355{margin-bottom: 10px !important;}\u00bb][vc_custom_heading text=\u00bbTasas Administrativas:\u00bb font_container=\u00bbtag:h2|font_size:18|text_align:center|color:%230a7aba|line_height:1.2&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb css=\u00bb.vc_custom_1489423561127{margin-bottom: 5px !important;}\u00bb][vc_custom_heading text=\u00bbPaga s\u00f3lo 72\u20ac\u00bb font_container=\u00bbtag:h2|font_size:16|text_align:center|color:%230a7aba|line_height:1.2&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" class=\"wp-image-10385 size-full alignleft\" src=\"http:\/\/divulgaciondinamica.info\/promos\/wp-content\/uploads\/2018\/02\/la-mediaci\u00f3n-en-la-resoluci\u00f3n-de-conflictos.jpg\" alt=\"\" width=\"643\" height=\"434\" srcset=\"https:\/\/divulgaciondinamica.info\/promos\/wp-content\/uploads\/2018\/02\/la-mediaci\u00f3n-en-la-resoluci\u00f3n-de-conflictos.jpg 643w, https:\/\/divulgaciondinamica.info\/promos\/wp-content\/uploads\/2018\/02\/la-mediaci\u00f3n-en-la-resoluci\u00f3n-de-conflictos-300x202.jpg 300w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/><iframe style=\"border: 0px solid grey;\" src=\"https:\/\/secretariainfo.divulgaciondinamica.es\/alumnos\/iframe\/1156\/\" width=\"417\" height=\"434\" scrolling=\"auto\"><\/iframe>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1427804437681{margin-top: 35px !important;margin-bottom: 35px !important;}\u00bb][vc_column width=\u00bb1\/4&#8243;][vc_single_image image=\u00bb5876&#8243; img_size=\u00bb250&#215;195&#8243; alignment=\u00bbcenter\u00bb][\/vc_column][vc_column width=\u00bb1\/4&#8243;][vc_single_image image=\u00bb5877&#8243; img_size=\u00bb250&#215;195&#8243; alignment=\u00bbcenter\u00bb][\/vc_column][vc_column width=\u00bb1\/4&#8243;][vc_single_image image=\u00bb5878&#8243; img_size=\u00bb250&#215;195&#8243; alignment=\u00bbcenter\u00bb][\/vc_column][vc_column width=\u00bb1\/4&#8243;][vc_single_image image=\u00bb10171&#8243; img_size=\u00bb250&#215;195&#8243; alignment=\u00bbcenter\u00bb][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1427805189823{margin-top: 35px !important;margin-bottom: 35px !important;}\u00bb][vc_column width=\u00bb1\/2&#8243;][vc_custom_heading text=\u00bbPresentaci\u00f3n del Curso:\u00bb font_container=\u00bbtag:h2|font_size:26|text_align:left|color:%230a7aba|line_height:1.2&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb css=\u00bb.vc_custom_1517561598912{margin-bottom: 45px !important;}\u00bb][vc_column_text css=\u00bb.vc_custom_1519994246828{margin-bottom: 30px !important;}\u00bb]<\/p>\n<div id=\"stcpDiv\" style=\"text-align: justify;\">\n<div class=\"w-tabs-section-content\">\n<div class=\"w-tabs-section-content-h i-cf\">\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<div class=\"w-tabs-section-content\">\n<div class=\"w-tabs-section-content-h i-cf\">\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<div class=\"w-tabs-section-content\">\n<div class=\"w-tabs-section-content-h i-cf\">\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<div class=\"w-tabs-section-content\">\n<div class=\"w-tabs-section-content-h i-cf\">\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<p>La forma m\u00e1s com\u00fan y habitual de resolver los conflictos es a trav\u00e9s de los tribunales de justicia y, sin embargo, existen v\u00edas alternativas a la funci\u00f3n judicial que, por su eficacia en tiempo, costes econ\u00f3micos y menor desgaste emocional de las partes se encuentran actualmente en alza.<\/p>\n<p>Uno de estos m\u00e9todos es La Mediaci\u00f3n. Consiste en un proceso voluntario, flexible y participativo de resoluci\u00f3n pac\u00edfica de conflictos, en el que dos partes enfrentadas recurren voluntariamente a una tercera persona imparcial, el mediador, para llegar a un acuerdo satisfactorio.<\/p>\n<p>El curso que presentamos, <strong><em>La mediaci\u00f3n en la resoluci\u00f3n de conflictos<\/em><\/strong>, permite la adquisici\u00f3n de conocimientos sobre las fases y modelos de este medio de resoluci\u00f3n extrajudicial de conflictos, profundizando en las herramientas y t\u00e9cnicas de comunicaci\u00f3n y negociaci\u00f3n que pueden ser utilizadas en los diversos \u00e1mbitos: familiar, escolar, comunitario,&#8230;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><span style=\"color: #cccccc;\">&#8211;<\/span><br \/>\n<span style=\"color: #0a7aba;\"><i class=\"fa fa-calendar-check-o\"><\/i> <strong>DURACI\u00d3N:<\/strong><\/span><br \/>\n2 meses(200 horas) desde el <strong>15 de marzo al 15 de mayo de 2018.<\/strong><br \/>\n<span style=\"color: #cccccc;\">&#8211;<\/span><strong><br \/>\n<span style=\"color: #0a7aba;\"><i class=\"fa fa-laptop\"><\/i> FORMATO:<\/span><\/strong><br \/>\nPlataforma online 24h a tu disposici\u00f3n. Aprende a tu ritmo, sin fechas fijas de examen, por lo que puedes realizar el curso completamente a tu ritmo. El \u00fanico requisito es que termines el curso y los ex\u00e1menes <strong>antes del 15 de mayo<\/strong>.<br \/>\n<span style=\"color: #cccccc;\">&#8211;<\/span><strong><br \/>\n<\/strong><span style=\"color: #0a7aba;\"><i class=\"fa fa-mouse-pointer\"><\/i> <strong>METODOLOG\u00cdA:<\/strong><\/span><br \/>\nTodo lo que necesitar\u00e1s para completar el curso est\u00e1 disponible en nuestra Plataforma online. El curso tiene 4 m\u00f3dulos y el material est\u00e1 disponible en formato PDF para descargar, estudiar e imprimir si lo deseas. Nuestro material es din\u00e1mico y variado e incluye recursos audiovisuales, enlaces a informaci\u00f3n complementaria, hechos interesantes, ejemplos pr\u00e1cticos y herramientas de b\u00fasqueda. Tendr\u00e1s acceso a un foro online con un equipo tutorial a tu disposici\u00f3n para cualquier pregunta.<br \/>\n<span style=\"color: #cccccc;\">&#8211;<\/span><br \/>\n<span style=\"color: #0a7aba;\"><i class=\"fa fa-flag\"><\/i> <strong>EX\u00c1MENES:<\/strong><\/span><br \/>\nHay un <strong>examen al final de cada m\u00f3dulo<\/strong> (entre 10 y 20 preguntas cada uno) y<strong> tendr\u00e1s 3 intentos<\/strong> para aprobar tu examen. Tambi\u00e9n hay un <strong>examen final<\/strong> (entre 30 y 40 preguntas) las cuales cubre temas de todo el curso y <strong>debe aprobarse en el primer intento<\/strong>. Todas las preguntas del examen son de opci\u00f3n m\u00faltiple, verdadero \/ falso o coincidente.<br \/>\n<span style=\"color: #cccccc;\">&#8211;<\/span><br \/>\n<span style=\"color: #0a7aba;\"><i class=\"fa fa-graduation-cap\"><\/i> <strong>CERTIFICADO:<\/strong><\/span><br \/>\nUna vez que haya superado con \u00e9xito todos los ex\u00e1menes, su certificado <strong>se enviar\u00e1 autom\u00e1ticamente a la direcci\u00f3n email que utiliz\u00f3 para registrarse dentro de los 10 d\u00edas h\u00e1biles posteriores a la fecha oficial de finalizaci\u00f3n del Curso.<\/strong><br \/>\n<span style=\"color: #cccccc;\">&#8211;<\/span><strong><br \/>\n<span style=\"color: #0a7aba;\"><i class=\"fa fa-check\"><\/i> VALIDEZ:<\/span><\/strong><br \/>\nNuestros certificados est\u00e1n<strong> certificados por nuestra empresa y visados por la ANCED (Asociaci\u00f3n Nacional de Centros Elearning y Distancia)<\/strong> y est\u00e1n garantizados por el Sistema de Gesti\u00f3n de Calidad <strong>ISO 9001:2008<\/strong>. Este certificado est\u00e1 <strong>firmado y sellado digitalmente<\/strong> y, adem\u00e1s, cuenta con un <strong>c\u00f3digo de verificaci\u00f3n \u00fanico,<\/strong> con el que cualquier persona o empresa puede verificar la validez del certificado. Divulgaci\u00f3n Din\u00e1mica est\u00e1 incluida en el <strong>Registro de Transparencia de la Uni\u00f3n Europea<\/strong>.<br \/>\n<span style=\"color: #cccccc;\">&#8211;<\/span><br \/>\n<span style=\"color: #0a7aba;\"><i class=\"fa fa-tag\"><\/i> <strong>TASAS ADMINISTRATIVAS:<\/strong><\/span><br \/>\nHay un <strong>pago \u00fanico de 72\u20ac<\/strong> que cubre los costos asociados con la gesti\u00f3n y emisi\u00f3n del certificado, Plataforma de Formaci\u00f3n y servicio de Tutor Personal.<\/p>\n<p>&nbsp;<\/p>\n<div id=\"stcpDiv\" style=\"text-align: justify;\">\n<p style=\"text-align: left;\" align=\"justify\"><img loading=\"lazy\" class=\"wp-image-8491 size-full aligncenter\" src=\"http:\/\/divulgaciondinamica.info\/promos\/wp-content\/uploads\/2015\/03\/diploma-digital1.png\" alt=\"\" width=\"479\" height=\"322\" \/><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/2&#8243;][vc_custom_heading text=\u00bbTemario del Curso:\u00bb font_container=\u00bbtag:h2|font_size:26|text_align:left|color:%230a7aba|line_height:1.2&#8243; google_fonts=\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal\u00bb css=\u00bb.vc_custom_1517561593016{margin-bottom: 45px !important;}\u00bb][vc_column_text]<\/p>\n<div id=\"stcpDiv\">\n<div id=\"stcpDiv\">\n<p><strong>1. RESOLUCI\u00d3N DEL CONFLICTOS: LA MEDIACI\u00d3N \u00a0<\/strong><\/p>\n<p>1.1 Los conflictos<br \/>\n1.1.1 Conceptos y definici\u00f3n del conflicto<br \/>\n1.1.2 Teor\u00edas psicol\u00f3gicas que explican el conflicto<br \/>\n1.1.3 Clasificaci\u00f3n o tipos de conflictos<br \/>\n1.1.4 Din\u00e1mica del conflicto<br \/>\n1.1.5 Estructura del conflicto<br \/>\n1.2 M\u00e9todos alternativos de resoluci\u00f3n de conflictos<br \/>\n1.3 La mediaci\u00f3n<br \/>\n1.3.1 Principios b\u00e1sicos de la mediaci\u00f3n<br \/>\n1.3.2 Modelos de mediaci\u00f3n<\/p>\n<p><strong>2. MEDIACI\u00d3N: ESTRATEGIAS Y T\u00c9CNICAS DE COMUNICACI\u00d3N<\/strong><\/p>\n<p>2.1 Estrategias y t\u00e9cnicas de mediaci\u00f3n<br \/>\n2.1.1 Estrategias de mediaci\u00f3n seg\u00fan modelos<br \/>\n&#8211; El modelo tradicional-lineal (Escuela de Harvard)<br \/>\n&#8211; El modelo transformativo (Bush y Folger)<br \/>\n&#8211; El modelo circular- narrativo (Sara-Cobb)<br \/>\n&#8211; Modelo de elecci\u00f3n de estrategias (Carnevale)<br \/>\n&#8211; Modelo de Kressell y Pruitt<br \/>\n&#8211; Modelo t\u00f3pico (Bandieri)<br \/>\n&#8211; Modelo estrat\u00e9gico (Calcaterra)<br \/>\n&#8211; Modelo ecosist\u00e9mico (Parkinson)<br \/>\n&#8211; Modelo integrador (Falc\u00f3n Caro)<br \/>\n2.2 T\u00e9cnicas<br \/>\n2.2.1 T\u00e9cnicas de comunicaci\u00f3n<br \/>\n2.2.1.1 Leyes b\u00e1sicas de la comunicaci\u00f3n<br \/>\n2.2.1.2 La escucha activa<br \/>\n2.2.1.3 Dar y recibir feedback<br \/>\n2.2.1.4 La comunicaci\u00f3n no verbal<br \/>\n&#8211; Movimiento del cuerpo o comportamiento kin\u00e9sico<br \/>\n&#8211; Paralenguaje<br \/>\n&#8211; Proxemia<\/p>\n<p><strong>3. MEDIACI\u00d3N: T\u00c9CNICAS INTERROGATIVAS Y T\u00c9CNICAS DE NEGOCIACI\u00d3N<\/strong><\/p>\n<p>3.1 T\u00e9cnicas interrogativas: preguntas<br \/>\n3.1.1 Tipos de Preguntas<br \/>\n3.1.1.1 Seg\u00fan su construcci\u00f3n<br \/>\n3.1.1.2 Seg\u00fan su intencionalidad<br \/>\n3.1.1.3 Etapas de la mediaci\u00f3n y tipolog\u00eda de preguntas<br \/>\n3.2 El papel de las emociones y los sentimientos en la mediaci\u00f3n: t\u00e9cnicas y sugerencias para controlar la ira<br \/>\n3.2.1 Las emociones de la persona mediadora<br \/>\n3.3 Negociaci\u00f3n<br \/>\n3.1 Estilos de negociaci\u00f3n<br \/>\n3.2 Diferencias culturales y Estilos de negociaci\u00f3n<br \/>\n3.3 T\u00e9cnicas de negociaci\u00f3n<\/p>\n<p>ANEXO : An\u00e1lisis de conflictos<\/p>\n<p><strong>4. EVALUACI\u00d3N: MEJORA DE LOS PROCESOS DE MEDIACI\u00d3N \u00a0<\/strong><\/p>\n<p>4.1. Evaluaci\u00f3n de la mediaci\u00f3n<br \/>\n4.1.1. Momentos de la evaluaci\u00f3n<br \/>\n4.1.2. Dise\u00f1o de evaluaciones<br \/>\n4.1.3. Procedimientos b\u00e1sicos para recoger informaci\u00f3n<br \/>\n&#8211; T\u00e9cnicas observacionales<br \/>\n&#8211; Entrevista<br \/>\n&#8211; Encuestas-cuestionarios<br \/>\n4.2. La evaluaci\u00f3n de la mediaci\u00f3n: aplicaci\u00f3n pr\u00e1ctica<br \/>\n4.2.1. Tipos de evaluaci\u00f3n seg\u00fan \u00e1mbitos de la mediaci\u00f3n<br \/>\n4.2.2. Aspectos generales de la\u00a0 evaluaci\u00f3n en los procesos de mediaci\u00f3n<br \/>\n4.2.3. Criterios evaluativos para las diferentes fases del proceso de mediaci\u00f3n<br \/>\n4.2.4. El informe de evaluaci\u00f3n<br \/>\n4.3. 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